AI Assistant for Social Media Content and Communications

The NYC Department of Youth and Community Development uses ChatGPT, an AI language tool made by OpenAI, to help its communications team draft and edit social media content. Staff enter text prompts and receive suggested text — such as shorter captions, content ideas, or plain-language rewrites — which they then review and adapt before publishing. No automated decisions are made about individuals; the tool is used to assist human writers, not to replace them.