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AI-Assisted Resident Outreach List Generation for Social Services

Accountable
Department of Social Services (DSS)
Functional Modes
Deciding (Analytical AI)
Human decides
Purpose
Eligibility & Public Benefits
Input Dataset
Sensitive personal information Identifiable data
Algorithm or Model
Classification & Prediction
Output Dataset
Sensitive personal information Identifiable data

This system uses a commercially purchased dataset and algorithmic scoring to identify New York City residents who may be eligible for social services programs, then generates contact lists used by city staff to conduct outreach. The vendor, Statara, matches multiple data sources to produce demographic, contact, and likelihood-score information about individuals. City staff use these lists to reach people when existing agency data is unavailable or insufficient — for example, to find seniors potentially eligible for a rent exemption program.

Sources for this disclosure

This disclosure was drafted with AI assistance.

Schema: ai@2026-05-06-beta