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AI-Assisted Live Captioning and Transcription for Public Hearings

Accountable

Mayor's Office

Functional Modes

Sensing (Perceptive AI)

Autonomous

Purpose

Inform

Input Dataset

Biometric Identifiable data

Algorithm or Model

Speech & Audio

Output Dataset

Generated content Identifiable data

Details

The Mayor's Office of Media and Entertainment uses Zoom's AI-powered auto-captioning and transcription features during public rulemaking hearings and webinars. The system converts spoken audio into real-time captions and post-meeting transcripts. When a transcript is published, a human reviews and corrects it before release. Attendees' voices are processed by Zoom's AI, though Zoom states it does not use meeting audio to train its models.