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AI Writing and Research Assistant for NYC Mayor's Offices

What it is for

Inform
  • Used to assist staff in improving the clarity, accuracy, and accessibility of written materials, conducting background research (e.g. literature reviews for public-facing reports), and generating alt text for website images.

NYC Algorithmic Tools Compliance Report — ChatGPT (Mayor's Office)

Employment & Work
  • ENDGBV staff use ChatGPT to assist in creating potential job interview questions based on content in the job description.

NYC Algorithmic Tools Compliance Report — ChatGPT (Mayor's Office)

Accessibility
  • The Office of Community Mental Health uses ChatGPT in WordPress to write alt text for images on their website, making it accessible to people using assistive technology. Alt text is written with inclusive, neutral, and bias-free language.

NYC Algorithmic Tools Compliance Report — ChatGPT (Mayor's Office)

Run by
Mayor's Office
Where
No fixed location
Kept
Not stated by the NYC Office of Technology and Innovation.
Shared with
Accountable organization, Vendor

What it is for

InformEmployment & WorkAccessibility

ChatGPT is used by several Mayor's Office units to support writing, editing, background research, and accessibility tasks such as generating alt text for website images. Staff submit text prompts and receive AI-generated text or image responses that are reviewed before use. The tool is operated by city staff in an advisory capacity — no automated decisions are made about members of the public.

What it collects and what happens to it

Data taken in

About behaviour
Identifiable data
  • Text prompts provided by city staff to ChatGPT. These may include drafts of public communications, job descriptions, research queries, or website image descriptions. Prompts may incidentally contain identifying information depending on the staff member's use.

NYC Algorithmic Tools Compliance Report — ChatGPT (Mayor's Office)

Processing

Language Models
  • ChatGPT is an advanced AI language model (large language model) developed by OpenAI. It processes text prompts and produces text or image responses. It also performs data transformation — improving clarity, grammar, and conciseness of existing written content.

NYC Algorithmic Tools Compliance Report — ChatGPT (Mayor's Office)

What it does

Creating (Generative AI)
Human decides
  • ChatGPT generates human-like text and image responses to staff-provided prompts. Staff review all outputs before use; the tool is used in an advisory, informative capacity with no automated decisions made about members of the public.

NYC Algorithmic Tools Compliance Report — ChatGPT (Mayor's Office)

Outputs

Generated content
Anonymized data
  • ChatGPT produces text and image responses to staff prompts. Outputs include edited communications, literature review summaries, alt text for website images, interview questions, and social media content. These outputs are reviewed by staff before any public use.

NYC Algorithmic Tools Compliance Report — ChatGPT (Mayor's Office)

Run by

Mayor's Office
  • The Mayor's Office to End Domestic and Gender Based Violence, Office of Community Mental Health, Office of Talent and Workforce Development, and Mayor's Office of Nonprofit Services collectively deploy ChatGPT for internal operational, administrative, and communications support.

NYC Algorithmic Tools Compliance Report — ChatGPT (Mayor's Office)

Built by

OpenAI
  • OpenAI created and maintains ChatGPT. The tool is an off-the-shelf product; updates to the underlying model are made routinely by OpenAI. Training data is proprietary to OpenAI.

NYC Algorithmic Tools Compliance Report — ChatGPT (Mayor's Office)

Kept for

Not stated by the NYC Office of Technology and Innovation.

Shared with

Available to the accountable organization
  • Outputs generated by ChatGPT are available to the Mayor's Office units that use the tool. These outputs are reviewed by staff before any external publication or distribution.

NYC Algorithmic Tools Compliance Report — ChatGPT (Mayor's Office)

Available to vendor
  • As an off-the-shelf product, prompts and outputs may be accessible to OpenAI in accordance with OpenAI's usage and privacy policies. Training data is proprietary to OpenAI and not disclosed.

NYC Algorithmic Tools Compliance Report — ChatGPT (Mayor's Office)

Stored

Not stated by the NYC Office of Technology and Innovation.

How to read the colours

Can it identify you?

Anonymized data
Data about people with the link to who is broken. Stripped of identifiers, blurred, aggregated, or noised so this system can’t reasonably tie a record back to an individual.
Pseudonymous data
Each person’s data is tied to a token (hash, ID, template) that lets this system recognise the same person across events, but the token itself doesn’t reveal a name. Reidentification is possible with extra information.
Identifiable data
The data either contains a direct identifier (name, address, account name, recognisable face or voice, plate number) or carries a token this system uses to look up legal identity during processing.

Who completes the loop?

Human decides
This mode suggests; a person decides what to do next. The AI is always advisory — a human is in the loop on every decision. Example: a triage tool ranks cases for a clinician who chooses which to see first.
Human executes
This mode decides; a person carries out the result. Example: an optimizer plans the day’s trash-collection routes, and drivers run them.
Autonomous
This mode decides and acts on its own. No person reviews each decision or carries out the resulting action.

Definitions from the DTPR standard. Amber is about your data, violet about who decides. The fuller the shape and the deeper the colour, the more identifying the data or the less a person is involved.

What you can do

Ask about this system

Questions go to the NYC Office of Technology and Innovation, not the vendor.

Your rights

  • Right to Algorithmic TransparencyMembers of the public have the right to know that content produced by NYC Mayor's Office units may have been drafted or edited with the assistance of ChatGPT, an AI language model. This disclosure is provided through the NYC Algorithmic Tools Compliance Report, publicly available at data.cityofnewyork.us.

Risks and safeguards

  • Societal & cultural harmAI-generated content may contain inaccuracies, bias, or inappropriate language, particularly if published publicly.Safeguard: Staff review all outputs before use. OCMH explicitly does not use ChatGPT to write alt text for images of actual humans to avoid bias and non-consensual use of people's information; alt text is written with inclusive, neutral, and bias-free language.
  • Reputational harmPublicly disseminated AI-generated content (e.g. social media posts, public emails, training materials) could misrepresent the city's positions or damage trust if errors go undetected.Safeguard: All ChatGPT outputs are reviewed by staff before publication or distribution; the tool is used as a supplemental assistant, not as a final-decision author.